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Sovelia AI Assistant - Integrated AI guidance for faster and more confident daily work
What is Sovelia AI Assistant?
Sovelia AI Assistant is an embedded guidance assistant in Sovelia Core that helps users find answers, understand workflows, and navigate the system directly within their daily work.
It turns documentation and system knowledge into instant, contextual guidance—reducing the need to search, ask, or switch tools.
Image: Sovelia AI Assistant using information from Sovelia Help and Sovelia release news
Key benefits
- Work faster with instant guidance: Get answers directly inside Sovelia instead of searching documentation or contacting support.
- Improve user efficiency and accuracy: Clear guidance helps users follow correct processes and reduces errors in daily work.
- Accelerate onboarding: New and occasional users can learn as they work, reducing training effort.
- Use your own knowledge base: Leverage existing documentation, processes, and internal standards as live guidance.
- Fit your environment: Guidance is tailored to your specific Sovelia setup, including your data, structures, and processes.
Image: Sovelia AI Assistant using customer-specific documentation
Secure and flexible by design
Sovelia AI Assistant supports both local and external AI deployments, allowing customers to choose the level of control that fits their requirements:
Local deployment
- Data stays within your environment
- Full control over infrastructure and processing
External (API‑based) deployment
- Scalable and quick to set up
- Data processed only by the selected AI service provider
In all cases, the AI Assistant:
- Respects user permissions
- Only uses approved source documentation
- Does not expose data beyond defined access rights
Image: Sovelia AI Assistant knowledge sources
Typical use cases
- Supporting onboarding and training
- Reducing internal support requests
- Explaining customer‑specific processes
- Helping users navigate complex configurations
Business value
Sovelia AI Assistant improves efficiency by making knowledge accessible where work happens. It reduces time spent searching, lowers support load, and helps ensure consistent use of processes across the organization.
Available now
Sovelia AI Assistant is available in Sovelia Core 26.0 and newer. Read Sovelia Core 26.0 release news
Contact us to learn how it fits your environment.
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